We’re Here to Help

Whether you have questions about our products, need customer support, or are interested in a partnership, The Frozen Bean team is here to help. Use the contact form or reach out to us directly — we’re dedicated to providing excellent service and are always happy to assist.

Frequently Asked Questions

Brand & Products

We specialize in ultra-premium beverage mixes crafted for foodservice — including coffee, frappes, milk teas, and gelato-style soft serves. Designed for cafés, bakeries, and restaurants, our mixes deliver consistent flavor and profitability per serving.

Simply blend with water, milk, or your preferred dairy alternative. Most products can be served hot, iced, or blended for signature drinks. Preparation ratios are listed on each product label.

Many of our products are vegetarian, and several are gluten-free or dairy-optional. Each item includes clear ingredient and allergen details for transparency.

Wholesale & Samples

Create an account through our Wholesale Application page. Once approved, you’ll gain access to wholesale pricing, bulk case packs, and café resources.

Yes. Visit our Free Samples page to request sample packs and discover which flavors fit your menu best.

Shipping & Delivery

All orders ship from our Southern California facility. Most U.S. deliveries arrive within 3–7 business days, depending on location and order volume. Freight options are available for palletized shipments.

We currently serve select international distributors. Please contact our team for details on export and freight arrangements.

Once your order ships, you’ll receive a tracking email with real-time updates and estimated delivery dates.

Support & Contact

For wholesale inquiries, large-volume orders, or account assistance, please reach out via our Contact Page.

We’d love to hear from you!

Contact infomation

  • 9238 Bally Ct, Rancho Cucamonga, CA 91730
  • (855) 837-6936