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What are you doing to protect your community from the effects of COVID-19?
Updated 11/17/20 - The safety of the Frozen Bean community is our top priority during these unpredictable times. We are adhering to the guidelines set by the CDC and the local government to ensure all employees within the office, production facilities, and distribution centers are practicing social-distancing and have established measures to maintain frequent sanitation protocols for equipment and product handling. If you have any questions or concerns regarding our safety measures, please contact us at support@thefrozenbean.com.
Where are Frozen Bean products made?
All of our products are made and shipped directly from our family-owned workshop and distribution facility in Rancho Cucamonga, CA.
Can I buy Frozen Bean products in physical stores?
Use the STORE LOCATOR on our site to see the closest distributor near you. Our product availability changes often so check back later if you don’t see a store close by!
Do you offer Free Shipping?
The Frozen Bean offers free standard ground shipping to the United States, excluding Alaska, Hawaii, and Puerto Rico, for orders over $49.
Covid-19 Shipping Info
COVID-19 SHIPPING INFO We are still processing orders at normal speed, however please understand that there may be transit delays via USPS and FedEx due to the impact of COVID-19. Shipping providers have updated their policies. Please check with your selected carrier for the most up to date information. For most carriers, shipping estimates and guarantees are currently suspended.
My local Walmart/grocery store doesn’t carry a specific flavor!
Unfortunately we are unable to control where our distributors decide to stock specific products. You can call your store directly or use the STORE LOCATOR to check for the most updated stock locations.
What’s the best way to contact you?
There are many methods to contact us, click here to see what works best for you.
How does your product work?
They say a picture says a thousand words, how about a video? Use this video as a handy guide to use our products.
Why is my packet/can/tub half empty?
We ensure that all of our products are filled to its designated weight. During the fill process air pockets often form within the granular powder mix. Movement of the container and its contents during transit and handling reduces the space between each particle and thus the total amount in the packaging may sometimes appear to be less than the initially produced product. Contents may also settle during the natural duration of the product’s lifespan.
I'd like to carry your products in our stores. Who should I contact?
We’d love to have you on board as an authorized partner! Please shoot us a line through one of our contacting methods to learn more about partnering opportunities.
How can I use a promotional code?
Promotional codes, discount codes or gift card codes are entered in your shopping cart. Only one coupon code can be used per order placed.

*Minimum Spend of $25 required to redeem a Frozen Bean Free $10 Gift Cards
What’s the name of your mascot?
Glad you asked, my name is Esee!
How do I earn and use my VIP Frozen Bean Rewards?
Step 1: Sign up and create a Bean Rewards account!

Step 2: Ways to Earn:
*Place an order
*Like us on Facebook
*Follow us on Instagram
*Celebrate your birthday!

Step 3: Sit back, relax and get your blender ready. You are on your way to earning points towards your first $5 Off Bean Reward**.

If you need help with your rewards account, please contact Bean Rewards here.

**Minimum Purchase of $35 required to redeem Bean Rewards Points
Black Friday 2020 Orders
Happy Thanksgiving from our family to yours! We are a small family owned business and our office and warehouse will be closed Thursday and Friday November 26th and 27th. All orders will be processed for shipment starting Monday November 30th.